Conditions of Use
Pre-Orders - Pre-orders are advance purchases made on merchandise scheduled to ship at a future date. As you place your order, these items are reserved for you and taken from our available stock when shipment arrives, we then ship them when they arrive in our store. A purchase is considered a pre-order if it is purchased any time before it is in stock.
We are not responsible for pre-orders that arrive late due to them being shipped late from the manufacturer/supplier. We anticipated a delivery date. We will do our best to update you with an estimated delivery time as we receive notice from our manufacturers/suppliers. Please keep this in mind if you are purchasing for a special occasion. We do our best but we can't control shipping dates and order processing times from manufacturer/supplier.
Sometimes when some Pre-Orders are ordered from the Manufacturer/supplier they can be out of stock.. If this happens I will inform you and the item can be placed on backorder or you can be refunded the total of that item. Sometimes we wont know they are out of stock until the shipment is received and we see it on our invoice.
Pre-Order items that need to be ordered in like Spellbinders, Memory Box, Poppy Stamps, Marianne dies, Jot Crafts Dies, Elizabeth Craft Dies, Nellie Snellen Dies, Crafts Too Cutting Dies, Leane Creatif Dies and some others..
These items do need to be paid for in full before they are ordered in. When Laybying Pre-Order items full payment is required first also.. Which means after you have paid off your Layby your items will be ordered. In saying this Layby does cause delays if you are wanting your items fast.
LayBy's - Any item in store can be placed on LayBy, unless stated otherwise.. Layby is placing an order that can be paid off over 4 weeks and paying 25% each week off your order total. These payments can be made by Direct Deposit, PayPal E-Invoice and Money order.
LayBy orders that are not paid will result in cancellation and the items will be returned as stock.
If an item is a Pre-Order item this will not be ordered in until the Layby is Paid Off.
Regular Orders - Regular Orders are orders that are placed with payment required with in 10 days of the purchase. If you do not make a payment your order will be cancelled.. If you purchased Pre-Order items these will not be ordered in until payment is received. Not paying on time will cause delays.
Gift Vouchers/Coupons - Make sure you use the voucher code in the redemption box at the time of checkout, if you forget to put in your code your order CAN NOT be changed once it is registered with in our system. Only one voucher is allowed to be used per order. Providing it is still valid.
Out Of Stock/Pre-Order Items - We make all attempts to ensure our website contains up to date information on currently stocked items. If we expect the out of stock item to arrive into our store within 72 hours, we will notify you via email. If the required item is not expected within this time, your order will be sent excluding the out of stock item. Unless it is a Pre-Order item, which then needs to be ordered in once it it paid for.
Returns and Guarantee - We request that you notify us of any incorrect orders within 48 hours of receiving your order. If we inform you that you can return your items we must received these with in 21 days. You are responsible for shipping costs of all returns. We will either replace the item/s (for the same product as purchased) or issue a refund if advised within the claim period above. If you are outside the claim period (21 days) contact the manufacturer directly.
We do not take returns of items for if you have simply changed your mind, ordered an amount incorrectly, ordered an item you already have or do not like the item/s purchased. So please choose carefully. You are able to check over your order to see all the items in your cart before you confirm your order.
Faulty Items - Bizzy Becs must be informed in writing via email within 28 days of receiving your order. This MUST include photo evidence and a description of the fault (within the claim period of 28 days) Once we have this information Bizzy Becs will then ask you to mail them back to us and we will test the product to determine that the fault is genuine. If we are satisfied that the fault is a manufacturing defect we will replace (for the same product as purchased) or refund the item at our discretion. We are not responsible for any misuse of items by the end user. Please contact us first via email and await a reply before sending anything back. You are responsible for shipping costs of all returns. We are not responsible for items broken in transit, as we do take pride in our packaging of orders.
Pricing - Prices are quoted in Australian dollars and prices are INCLUSIVE of GST. International Customers when you log into your account the GST is deducted.. Postage and handling costs are additional to listed prices. All prices are subject to change in accordance with current foreign exchange rates and other commercial factors. But we will always try to keep the cheapest possible price so everyone can afford to purchase crafts.
About Bizzy Bec's - Bizzy Bec's is an Internet based store. We do not have a retail storefront and as such we work hard to ensure shopping via our online store is as close to a traditional retail experience as possible. We are a Western Australian based store.
How to place an order - Ordering from Bizzy Bec's is easy. Simply browse or search our online store and when you locate an item you wish to purchase simply click the order button. The item will be transferred to the online shopping cart. Please note: The order initial order quantity is one; if you would like to order more simply change the quantity before clicking on order button or you can update the order quantity in the shopping cart, simply click recalculate after changing the quantity of the item(s).When you have completed you selection you are ready to checkout, click on proceed to checkout button. Please review your order for accuracy.*** Please note we accept payment through Credit Card via PayPal, Direct Deposit and Money Order (money orders Australian Only). Please contact me Via Email if you have any questions, and I will be pleased to answer them for you.
Website Content - Bizzy Bec's uses trademark names or images to the benefit of the trademark owners with no intention of infringement of the trademark. Please enjoy our store and hope to see you back again.
Contact Us - Via Email
Conditions are subject to change with out notice whenever a situation may arise.